This Personal Information Collection Statement (this "Statement") is made by Hong Kong Ticketing (International) Limited ("W3BTIX", "we", "us", or "our"), and applies between us and you ("you", or "your"). This Statement should be read together with the Terms and Conditions (if any) of the relevant mobile application operated by us or hosting or running our service (if any) (“Application”) and the website at http://www.w3btix.com/ ("Website") (the "Terms and Conditions"), provided that, in the event of any inconsistency between this Statement and the Terms and Conditions concerning matters relating to personal data, this Statement shall prevail.
In order to enable us to perform the Purposes (see below), you are required to provide all the requested/mandatory personal data during user account registration and making booking or placing orders. If you do not provide the required personal data, then we may not be able to perform the Purposes and/or provide goods or services to you.
You may be invited to provide to your personal data on W3BTIX's website for different purposes at different times. If you are under the age of 18, you should obtain consent from your parent or guardian before you provide W3BTIX with your personal data.
By using the W3BTIX's website ("Website") and mobile apps, you agree that W3BTIX can store and access cookies, IP addresses and use other methods in order to collect website usage data and improve your on-line experience. Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the website owners. W3BTIX uses cookies on its Website to track visitor preferences. These cookies allow the Website to remember information that changes the way the Website behaves or looks, such as your preferred language. These cookies can also assist you in changing text size, font and other parts of the Website that you can personalize. You may refuse to accept cookies by altering the settings on your internet browser but it should be noted that if you choose not to permit cookies, some areas of the Website may not function properly.
All Personal Data that has been collected from you will only be stored for a duration that is relevant to the purpose for which it was processed and for as long as required by applicable law.
W3BTIX is committed to protecting the security of your Personal Data. It uses a variety of measures to help protect your Personal Data from unauthorized or accidental access, processing, erasure or other use.
W3BTIX may amend the Policy from time to time. The revised Policy will be posted on our website www.w3btix.com with an effective date, so that you will always know what information W3BTIX gathers, how it might use that information and whether it discloses such information to anyone. You agree that such posting will constitute sufficient and adequate notice. You also agree that your continued use of our products or services after such amendment will constitute your acceptance of and agreement to be bound by the modified Policy.
The kinds of personal data we may collect from you include your name, title, gender, date of birth, interests and favourite activities, user name and password, contact information such as your telephone number, mailing address, email address, company name, IP address, geographic location, social media account information, your credit card and/or other payment methods and billing information, including name , card number, billing address, expiry date, verification code and other payment details; additional necessary information such as "Name on Ticket"; part of your Hong Kong Identity Card no. shall be collected for procuring insurance for risks such as COVID-19, where applicable; your relevant identification like membership numbers as registered in other organization (if any) as required by the relevant course providers/event organizers to process your booking/enrolment.
The personal data to be collected from you will be used and retained by us (and/or our Affiliates and/or our Marketing Partners as defined in the "Direct Marketing" section below, as applicable) for the following purposes (as may be applicable from time to time) (together, the "Purposes"):
We may engage agents, contractors, suppliers and service providers in connection with the Purposes and/or the provision of the Goods and Services, e.g. IT providers, marketing agents, social media, research companies, and service providers of development and maintenance, administrative, data processing, digital storage, or other similar services, and may transfer to or share your personal data with them for the Purposes. We may also share your personal data with our Affiliates, our Marketing Partners (see below) and the social media platforms that we and/or our Affiliates/our Marketing Partners (see below) use for such Purposes. Where we are required by the law of any country or place or requested by any court, regulatory body or governmental body of any country or place, we may also disclose your personal data as required. In the event of any actual or proposed transfer of business, transfer of shares, re-structuring, amalgamation, merger, sale, transfer, or purchase of us or our business or our Affiliates or our Affiliates' businesses, your personal data may be transferred to the new entity as part of the transaction, provided that the new entity abides by this Statement and continues to exercise the same level of care, in respect of your personal data, as we would. You will be notified of such event and you may decide to withdraw your consent to the use of your personal data
Your personal data may be stored by us in physical locations and/or servers located within or outside Hong Kong and/or shared with our Affiliates and/or our Marketing Partners (see below) located within or outside Hong Kong. However, we will take all reasonable measures to ensure that your personal data is stored and processed securely, regardless of the country or place in which it is stored, and we procure by contract or use our reasonable endeavours to ensure that our Affiliates and our Marketing Partners do the same.
Subject to your consent, we may use your personal data to send you direct marketing (including, but not limited to, special offers, news, information and marketing) about us, our Affiliates and/or our Marketing Partners in relation to the Marketing Subjects (see below) whether by in-app messages and/or notifications and/or push notifications to your mobile device, post, email, telephone, text message, or other media whether now known or available in the future.
Subject to your consent, we may also use your personal data for, or provide your personal data to, our Affiliates and/or our Marketing Partners (see below) so that they may send you direct marketing (including, but not limited to, special offers, news, information and marketing) about us, our Affiliates and/or our Marketing Partners in relation to the Marketing Subjects (see below) whether by in-app messages and/or notifications and/or push notifications to your mobile device, post, email, telephone, text message, and/or other media whether now known or available in the future. Our "Marketing Partners" include property developers, banks, finance and investment institutions, insurance companies, private clubs, concierge and customer service provider, retail outlets and online businesses (products and services including fashion and beauty, health and personal cares, luxury, home and living, food, wine and beverage, books and stationery), shopping malls, department stores, watches and jewellers, hotel chains, catering services providers, healthcare and senior care, services and/ or products providers including art and culture, gallery and exhibition, green and nature, sports and recreation, travel and accommodation, leisure and entertainment, transportation and logistics, telecommunication and information technology, education and institutions.
As we may share your personal data with our Affiliates and/or our Marketing Partners, we may also receive your personal data from them. Subject to your consent given to our Affiliates and/or our Marketing Partners, we may also use such personal data to send you direct marketing about us, our Affiliates and/or our Marketing Partners in relation to the Marketing Subjects.
The types of products, services, events and charitable initiatives that we, our Affiliates and/or our Marketing Partners may market to you include the following (together, the "Marketing Subjects"):
Accuracy of information
We cannot use or provide your personal data for direct marketing purposes unless you consent.
W3BTIX, however, shall take no responsibility for all obligations and liabilities in relating to such Marketing Subjects as conducted/provided by our Affiliates and/or Marketing Partners.
You may be requested to provide to W3BTIX certain personal data (particularly relating to your contact information) for specific services. If you fail to provide or update accurate information as requested for each specific service, the provision of such services by W3BTIX may be affected.
W3BTIX’s internal IT system is developed and maintained by our staff and an overseas third-party service provider. The third-party service provider does not have access to any personal data stored in the IT system except when it is carrying out trouble-shooting on our system under the supervision of our staff.
The W3BTIX website and booking engine are developed and maintained by an overseas third-party service provider. All W3BTIX service providers are bound by their contractual duty to keep confidential any data they come into contact with against unauthorised access, use and retention.
You have the right to:
If you would like to make a request in relation to the above (or make any general enquiries), please contact our Personal Data Privacy Officer via cs@w3btix.com (marked Confidential). In accordance with the Personal Data (Privacy) Ordinance (Cap. 486) (the "PDPO"), we have the right to charge you a reasonable fee for the processing of any personal data access request.
If you want to cancel your W3BTIX account, please contact W3BTIX Customer Service at cs@w3btix.com, marked "Account Cancellation", and we shall handle your request immediately. The subject account will be cancelled and your personal data will be removed within fourteen (14) business days after our receipt of the request in writing, subject to legal retention requirements. Please ensure that all relevant event/performance (i.e. the event/performance for which tickets have been purchased under the subject account) under the subject account has ended before sending us your request of Account Cancellation. We are not able to contact you in case of any change of cancellation/rescheduling of such relevant event/performance once we have cancelled the subject account.
If the ownership of W3BTIX changes, W3BTIX may need to transfer your personal data to our new owner so our new owner may continue to operate the business subject to the condition that the our owner shall make use of your personal data in accordance with this Privacy Policy Statement. You will be notified of such transfer and you may decide to withdraw your consent to the use of your person
If you are based in the EU, you have a number of additional legal rights in relation to the personal information that we hold about you. These rights include:
If there is any inconsistency or conflict between the English and Chinese version of this Statement, the English version shall prevail.
This Statement may be updated from time to time to reflect changes to our policy with respect to personal data protection and/or changes to personal data/data privacy laws and regulations. Where there are significant changes, we will notify you and obtain your acceptance of the changes, consents, and/or opt in (as necessary or applicable). If you do not accept the changes and/or provide your consent, then we may not be able to perform the Purposes and/or provide goods or services to you. You are advised to check the W3BTIX website for updates to this Statement on a regular basis.
Nothing in this Statement shall limit your rights under the Personal Data (Privacy) Ordinance of the laws of Hong Kong.
This Statement shall be governed by, and construed in accordance with, the laws of Hong Kong. This Statement was last updated on 1 January 2024.
本個人資料收集聲明(本"聲明")由W3BTIX Company Limited ("W3BTIX"、"本公司"、"我們"或"本公司的")擬訂,並適用於我們和您("您"或"您的")。本聲明應與我們操作,或主理或提供我們的服務之相關流動應用程式(如有)("應用程式") 及 http://www.w3btix.com/ 網站("網站")的條款和條件(如果有)("條款和條件")結合一併解讀,但如果本聲明與有關個人資料的條款和條件之間存在任何不一致,則以本聲明爲準。
爲使本公司能夠實現目的(見下文),您須要在購票或報名過程中提供所有要求/指定的個人資料。如果您未提供所需的個人資料,我們則可能無法實現目的和/或向您提供商品或服務。
W3BTIX可能會不時邀請您提供您的個人資料作不同用途。如您年齡未滿18歲,在您向W3BTIX提供您的個人資料前,您應先取得您的父母或監護人同意。
我們可能向您收集的個人資料類型包括您的姓名、稱謂、性別、生日日期、喜好及興趣、用戶名稱及密碼、聯絡資料如電話號碼、郵寄/住宅/通訊地址、電郵地址、公司名稱、網際網路通訊協定地址、地理位置、社交媒體帳戶信息、您的信用卡或其他付款方式及帳單資料,包括姓名、卡號碼、郵寄帳單地址、到期日、驗證碼及其他付款資料,以及其他所需資料如「實名認證」、或提供您部分的身份證號碼以購買COVID-19等風險保險(如適用)及您的相關身份證明如某機構(如有)的註冊會員號碼,以便相關課程提供機構/節目主辦機構處理您的訂購/報名手續。
閣下使用W3BTIX的網站(「網站」)及流動應用程式,即視為同意W3BTIX可儲存及使用cookies、IP地址及使用其他方法,以收集網站使用數據及提升閣下的線上體驗。Cookies為閣下訪問的網站或閣下開啟的若干電郵儲存於閣下電腦中的小型電腦檔案,其因可讓網站正常運作及為網站擁有人提供業務及營銷資料而廣為應用。W3BTIX於其網站使用cookies以追蹤訪客的偏好。該等cookies可讓網站記錄網站的運作或頁面顯示方式變化的信息(如閣下優先選取的語言),亦可協助閣下因應個人需要,變更網頁上可予個人設定的部分,例如文字大小、字體及其他部分。閣下可透過修改互聯網瀏覽器的設置拒絕使用cookies,惟閣下須知悉,若閣下拒絕cookies,網站的某些部分可能無法正常運作。
W3BTIX將只會於與處理個人資料目的相關的期間及適用法律所規定的期間儲存閣下提供的所有個人資料。
W3BTIX致力保障閣下個人資料的安全。W3BTIX採取一切合理可行的措施,藉以協助保護閣下的個人資料,防止資料在未獲授權下或意外地被查閱、處理、刪除或作其他用途。
在有需要時,我們會修訂本私隱政策。經修改後的私隱政策會在W3BTIX的網站www.w3btix.com內展示及註明生效日期,讓閣下時刻都知道WBTIX收集哪些資料、此等資料的可能用途以及W3BTIX是否會向任何人披露此等資料。請注意,閣下同意有關告示將構成充分及足夠的通知。 在有關修訂後,如閣下繼續使用我們的產品或服務,即表示閣下接受並同意受已修改的私隱政策所約束。
我們(和/或本公司的關聯公司和/或本公司的營銷合作夥伴(如下文“直接促銷”部分所定義),如適用)將使用並保留從您那裏收集的個人資料,用於以下目的(可能不時適用)(統稱"目的"):
出於目的和/或爲提供商品與服務,我們可能會與代理商、承包商、供應商和服務提供商進行合作,例如資訊科技提供商、營銷代理商、社交媒體、研究公司以及開發和維護、行政、數據處理、數碼存儲或其他類似服務的服務提供商,並可能向其轉交或與其共享您的個人資料,以供其實現目的。我們還可能與本公司的關聯公司、本公司的營銷合作夥伴(見下文)以及本公司和/或本公司的關聯公司/本公司的營銷合作夥伴(見下文)用於實現目的的社交媒體平台共享您的個人資料。如因任何國家/地區的法律要求或任何國家/地區的任何法院、監管機構或政府機構的要求,我們也可能會根據有關需要披露您的個人資料。如果本公司或本公司的業務或本公司的關聯公司或關聯公司的業務涉及任何實際或擬議的業務轉讓、股份轉讓、重組、合併、併購、出售、轉讓或購買,您的個人資料可能會作爲交易的一部分轉交給新的實體,但新的實體須遵守本聲明並繼續對您的個人資料進行與本公司同等級別的保護。您將收到此類事件的通知,您可以決定撤銷同意使用您的個人資料。
我們可能將您的個人資料存儲在香港境內或境外的實際地點和/或伺服器中,並且/或者與香港境內或境外的本公司的關聯公司和/或本公司的營銷合作夥伴(見下文)共享。但是,無論其存儲的國家/地區在哪裏,我們將採取一切合理措施確保您的個人資料得以安全存儲和處理,及我們通過合同手段或盡本公司的合理努力確保本公司的關聯公司和營銷合作夥伴提供同等程度的保護。
在徵得您的同意後,我們可能會使用您的個人資料,通過發送到您的移動設備的應用程式內置消息和/或通知和/或推送通知的形式、帖子、電子郵件、電話、短訊或現已存在的或將來可能會出現的其他媒體,將有關本公司、本公司的關聯公司和/或本公司的營銷合作夥伴之營銷主題(見下文)相關的直接促銷(包括但不限於優惠、新聞、信息和營銷)發送給您。
在徵得您的同意後,我們可能會使用您的個人資料,通過發送到您的移動設備的應用程式內置消息和/或通知和/或推送通知的形式、帖子、電子郵件、電話、短訊或現已存在的或將來可能會出現的其他媒體,將有關本公司、本公司的關聯公司和/或本公司的營銷合作夥伴之營銷主題(見下文)相關的直接促銷(包括但不限於優惠、新聞、信息和營銷)發送給您。
由於我們可能會與本公司的關聯公司和/或本公司的營銷合作夥伴共享您的個人資料,我們也可能會從他們那裏收到您的個人資料。本公司的關聯公司和/或本公司的營銷合作夥伴經您同意後,我們也可能使用此類個人資料向您發送有關本公司、本公司的關聯公司和/或本公司的營銷合作夥伴與營銷主題相關的直接促銷。
本公司、本公司的關聯公司和/或本公司的營銷合作夥伴可能向您推廣的產品、服務、活動和慈善事業類型包括以下內容(統稱爲"營銷主題"):
除非您同意授權,我們不會將您的個人資料用於直接促銷目的
W3BTIX均不會為上述關聯公司和/或行銷合作夥伴所提供的服務或產品負上任何義務及責任。
您可能須向W3BTIX提供指定個人資料(尤其是關於您的聯絡資料)以享用某些服務。若您未能按有關要求提供或更新準確的相關個人資料,W3BTIX在提供該等服務或有可能受到影響。
W3BTIX的內部資訊科技系統是由我們的職員及海外第三方服務供應商開發及維修的,該第三方服務供應商不能讀取儲存在資訊科技系統內的任何個人資料,只有在我們職員的監督下進行系統問題檢測時例外。 W3BTIX的網站及購票系統是由海外第三方服務供應商開發及維修的。W3BTIX的所有服務供應商均受合約約束,須將接觸到的任何資料保密,以保障資料免受未經准許查閱、使用及保留。
您有權:
如果您想就上述事宜提出請求(或作出任何一般查詢),請發送電子郵件到cs@w3btix.com(標記爲機密)聯繫我們的個人資料私隱主任。根據香港法例第486章《個人資料(私隱)條例》,我們有權就處理任何個人資料查閱請求向您收取合理費用。
如想取消您的W3BTIX帳戶,您可電郵至cs@w3btix.com與W3BTIX客戶服務聯絡,並註明「取消帳戶」,我們會立即處理您的要求。根據法律規定,我們在收到您的書面要求後14個工作天內將會取消您的登記帳戶及移除您的個人資料。請確保您在發送取消帳戶要求前,在該發記帳戶內的所有相關節目/表演(即在該登記帳戶下所購門票的節目/表演)已經結束。帳戶一經取消,我們即不能就有關節目/表演出現任何取消/改期而通知您。
如W3BTIX的擁有權發生變化,W3BTIX可能有需要將您的個人資料轉移至我們的新擁有人,以便新擁有人能繼續經營有關業務。但新擁有人須遵照本私隱政策聲明中的規定使用您的個人資料。您將獲通知有關資料轉移,並可選擇撤回使用個人資料之同意。
如果您在歐盟境內,則您對我們持有您相關的個人資料享有多項其他合法權利,包括:
語言
本聲明可能會不時更新,以反映我們因應個人資料保護和/或個人資料/數據私隱法律和法規變化而產生的政策變更。如有重大變更,我們將通知您並徵得您對變更、同意和/或選擇(必要或適用時)的許可。如果您不接受變更和/或提供您的許可,那麽我們可能無法執行目的和/或向您提供商品與服務。我們建議您定期查看應用程式/網站以獲取本聲明的更新版本。
本聲明中的任何內容均不限制您根據香港法律的《個人資料(私隱)條例》所享有的權利。
本聲明受香港法律約束並據其進行解釋。最近更新日期為2024年1月1日。